Data Deletion and Revoking Access
On this page we explain how you can revoke the access you have granted to your advertising accounts, and how you can request the deletion of your data. You can do either of these at any time, without giving a reason.
1. Disconnecting Your Advertising Account
Log in to the Campaign Detective app, and on the first panel, next to the connected account, click the Revoke button. This immediately deletes the access key, also revokes the access on Google's or Meta's side, and from that point on we no longer have access to your advertising account.
You can also do this directly on the platform itself:
- Google: myaccount.google.com/permissions, then select the adverr Campaign Detective app.
- Meta: Facebook Settings, Business Integrations, then click Remove next to the adverr Campaign Detective app.
After you revoke access, the analyses you have already created remain in your account. If you want these deleted as well, request the deletion of your account as described in Section 2.
2. Deleting Your Account and All Your Data
You can also delete your account yourself, immediately, in the Campaign Detective app: at the bottom of the dashboard, under Delete account, by entering your password.
Email info@adverr.hu from the email address you registered with, and state in the subject line that you are requesting data deletion. No other identification is required.
Within 30 days of receiving your request, we will delete:
- your user account, your email address and your company name,
- the stored access keys to your advertising accounts,
- all of your completed analyses,
- the working data associated with the analysis runs.
We will send you an email confirmation once the deletion has been carried out.
3. What We Must Retain Even After Deletion
We are required to retain issued invoices and their related data for 8 years under Act C of 2000 on Accounting. This category of data is kept solely to comply with this statutory obligation, and is not used for any other purpose.
Data relating to payment transactions is handled by our payment provider, Stripe Payments Europe, Ltd., in accordance with its own policy.
4. Cancelling Your Subscription
Deleting your data is not the same as cancelling your subscription. If you have an active subscription, you can cancel it in your own account area using the Unsubscribe button, with no notice period. The service will remain available until the end of the period you have already paid for.
5. Your Other Rights
In addition to deletion, you can request information about the data we hold about you, request that it be corrected, request that processing be restricted, and request that your data be provided to you in a machine-readable format. Details are set out in Section 7 of the Privacy Policy.
If you have questions: info@adverr.hu | +36 30 845 0537